Crafted to Last, Designed to Love

No Returns, No Exchange, No Cancellation Policy

At Izabell by Aleena, we follow a strict policy to ensure transparency and fairness for all customer

  • ❌ No Returns will be accepted under any circumstances.

  • ❌ No Exchange is allowed for any product.

  • ❌ No Cancellation once an order is placed.

Important:

  • Only if you receive a damaged or defective product, you may raise a claim.

  • To claim damage, it is mandatory to provide a complete opening/unboxing video — starting from the unopened package to the final product — within 24–48 hours of delivery.

  • Without an unboxing video, no damage claims will be entertained.

Please read this carefully before placing your order. By shopping with Izabell by Aleena, you accept these terms.